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Debt recovery is an important aspect of banking and holds responsibility for making calls or visiting debtors to collect payments on any kind of past due bill without violating the regulations implemented by RBI. Banks and lawful debt collection agencies appoint debt recovery agents and they act as representatives of the Bank. Their other responsibilities also include providing debtors every important detail of their loan's terms & conditions and guide them accordingly for the payment.

This post requires a great deal of problem solving skills, good interpersonal expertise, and an ability to multi-task which this course by FUEL will render the students with.



Business Correspondents (BCs) & Business Facilitators (BFs) act as representatives appointed by the Banks and hold the responsibility of providing banking related services in remote locations, which are deprived of financial inclusion due to the absence of promotion by the physical presence of the bank. The fundamental difference in the role of the BC and BF is that BCs are permitted to carry out regular transactions for customers on behalf of the bank. On the other hand, the responsibilities of BFs solely includes spreading awareness related to banking and bank's products, assisting the bank in business generation activities and recovery of bad debts. They are not accountable for undertaking any cash transactions.

The responsibility of a BFs and BCs is quite challenging and hence requires them to be self driven and ambitious. Also, they must bear good communication skills in order to be able to clearly convey messages to customers.

The BFSI course offered by FUEL is curated to equip students with the basic knowledge and skills required for them to fulfill this responsibility efficiently.

Skills to be acquired from this course are as follows :

  • Sourcing new customers
  • Assist with application process
  • Professional and language skills
  • Facilitate and Execute Banking transactions
  • Provide support and ongoing services

If you intend to march in the world of finance and banking and dream of making it big in the field of commerce, the BFSI course offered by FUEL is perfect for you to achieve this dream.

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Friends Union for Energising Lives (FUEL) stems from the understanding that the youth in India form one of the most vulnerable groups, who on the one hand are expected to be the leaders to determine the destiny of India, and on the other lack essential information and opportunities to succeed in life.